Frequently Asked Questions
1. Where can I find the information I need to make a decision about my loan?
This section is designed to answer the questions that people often ask about our unsecured loans. When you make your application you will be given an explanations sheet, pre-contract information and loan agreement that have detailed explanations to help you make your decision.
2. How can I ask further questions about this TM Advances Loans?
Our telephone number is 0113 389 4799.
3. When may this loan not be suitable for me?
This loan is designed for medium term finance requirements only. We offer loans over 24, 36, 48 and 60 month terms.
4. How much will this loan cost me?
We charge between 49.0% and 89.0% Interest Per Annum Fixed and the rate you pay depends on your credit rating and loan amount chosen.
Your Total Charge for Credit can be found on your Pre-Contract Credit Information Section 2. Key features of the credit product. It is also detailed on your Loan Agreement. This is calculated by adding any documentation fee you have already paid to your broker to the loan interest for the term of the loan.
The number of months that the loan is over and the Total Amount Payable can be found on your Pre-Contract Credit Information Section 2. Key features of the credit product. This is also shown on your Loan Agreement under the headings Total Amount Payable and Duration of Loan Agreement.
5. Are there any key features of this loan that I should be aware of?
This is an unsecured loan.
6. What happens if I miss my payments?
Missing payments may make obtaining credit more difficult and could have severe consequences such as the possibility of legal proceedings, bankruptcy proceedings, and your home being repossessed. We may charge extra costs if you miss payments in line with your Pre-Contract Credit Information Section 3. Costs of the credit, and your Loan Agreement.
The most important thing to remember is that if you find yourself in a position where you are unable to meet your repayments you must telephone us immediately on 0113 389 4799 so we can try and help you get back on track.
7. Can I withdraw from the agreement?
You have the right to withdrawn from the credit agreement within the first 14 days in line with your Pre-Contract Credit Information Section 4. Other important legal aspects, and your Loan Agreement.
After the first 14 days you can settle your account at any time by writing to us to request a settlement figure. We will then send you a statement which sets out your settlement figure and gives an explanation of the terms used in it. Your settlement figure will be the balance on your account including the interest for the month in which you settle your account. You will not be charged any penalties for early settlement. You may also pay lump sums off your balance and your loan interest will be recalculated in line with any lump sums you pay off. If the account had not been paid on time, the balance on the account would be higher and there may have been extra costs to cover arrears, collection fees and default interest.